FULL CASE RESTORATION SERVICE :

This is NOT an overlay, it is a complete restoration of all the metal surfaces..

This does not include any electrical repairs, but is front to back, top and base restored.

OPTIONS:

If you have flaky paint and surface rust, then we can treat the surface after we sand blast away the debris.

Please add the options for number of bad scrapes and dents, to ‘cost’ your restoration. If you contact craig@sweetdiscrete.co.uk with photos prior to ordering we can guide you and discuss options.

If there is quite a lot of rust, please SEE CASE option for an acid bath when ordering. We recommend this at all times regardless.

PROCESS:

This is a worldwide service.

However, when sending your synth case to us from outside the UK it is important to declare the export as ‘for repair’ and return. In most cases, depending on your countries customs / laws, you will not need to pay taxes / duties when we ship back to you. We will endeavour to do this for you but may need your assistance. If we encounter import charges and VAT, will will have to charge this onto you - If we are refunded these charges upon export from UK back to you, we will refund the import charges paid to you.

Please also allow for insurance, yes it’s the case in isolation but being sensible to cover, £5,000 typically costs around £70 at present.

Question : Why would you pay import charges ?

Answer: Some shipping couriers import differently. Also the value you place on you shell attracts 20% VAT in UK. One shipper who we find helpful is DHL who process “for repair” and return correctly ( this cannot be guaranteed at all times of course by Sweet Discrete ).

Summary:

1. You book and ship to us all the metal pieces to restore of the shell / inner brackets etc. No electronics please.

2. We add you to our Whattapp for updates and photos etc. You will be informed often as communication is key.

3. We replicate all artwork and text with same accuracy as our other products. We stencil the artwork over your synth and send update photos to you. There are subtle differences over a synths production. It maybe a line that’s longer, fatter or a design that’s different, so we don’t just use same artwork for all. If there are changes, we make them for your synth !

4. We match colours within 2 or 3% and get your approval. We then fully strip your old case before refinish / paint, then silk screen new artwork as original. Please note colours can be exact but still look fresher against 30+ year old artwork etc.

5. We then ship back to you fully restored for you to refit and invoice you for this.

6. You rebuild your synth as new again and enjoy it for years to come.

7. We encourage you to leave a review.

There is a value that this service will add to your synth and therefore It’s not just a cost, it’s an investment.

This service is available for Studio Outboard and Channel strips etc in a separate shop and are pre-priced there as sizes are pretty standardised.

Please note, if you require a different colour scheme to original, please message us first: craig@sweetdiscrete.co.uk

Please note, before you order: We can never predict when and where, and what is coming our way, and we are getting very busy, so it is increasingly difficult to quote times. If you need by a certain deadline, you MUST let us know. If we can do this it may be at a higher price. Otherwise, please allow min of 21 week turn around from receipt to shipping out. We will endeavour to be within this time but not at the expense of quality or accuracy, and will always keep you informed with Whattsap and pictures / videos.

We are expected to be closed every August to allow us to re evaluate / re price £+/- streamline and improve this service. If you have work with us, it will not be dealt with in August to allow for this but will commence again in September. Existing work will NOT be affected by any price changes..

Thank you

We do not represent or claim any association with Roland - This is just replication for restoration purposes. Any Trademark or Logo is used to restore not to make any new products, or disrespect the brand..